Privacy policy
What information GenX Zimbabwe collects when you use this website or order from us, and what we do with it.
Last updated 30 October 2026
Draft for Muchie to review, removed before launch. It describes what this website actually does today. Amber tags need your answers. Not legal advice: have it checked against Zimbabwe's Cyber and Data Protection Act before launch.
Who we are
GenX Zimbabwe is the retail shop of GenX Technologies PBC. Our shop is at Shop 15, Summer City Mall (Upstairs), Arizona House, 63 Speke Avenue, Harare. You can reach us at info@genx.co.zw or on WhatsApp at +263 77 589 7955.
What this website stores
You do not need an account. Your cart, and the name and delivery area you type into the cart form, are saved in your own browser on your own device. We do not receive them until you press Order on WhatsApp. You can empty your cart at any time with the Clear cart button, or clear this site's data in your browser.
What we collect when you order or contact us
- Your name
- Your phone number, which we see when you WhatsApp us
- Your delivery area or address, if you want delivery
- What you ordered, and the messages you send us
- Proof of payment you send us
How we use it
To confirm and deliver your order, arrange collection, answer your questions and look after warranty claims.
Who we share it with
- WhatsApp, which carries our messages. Its own privacy policy applies.
- Third-party courier services we use for deliveries, who need your name, phone number and address to deliver.
- Banks and payment providers, when you pay them directly.
We do not sell your personal information, and we do not share it with anyone else.
Other services this website uses
- Google Maps: the map on the home page and the Visit page is loaded from Google, which means Google can see your IP address.
- Links to WhatsApp, Google Maps, Facebook, Instagram, TikTok and YouTube lead to sites with their own privacy policies.
- We do not use analytics or advertising trackers on this website at the moment. If we add them, we will update this page first.
How long we keep it
When a delivery is done and you have paid, we issue a receipt and the order is complete. Entries are kept in our receipt books.
Your choices
You can ask us to show you, correct or delete the personal information we hold about you. Email info@genx.co.zw.
Changes
If we change this policy we will post the new version here with a new date.